World Consumer Rights Day, observed annually on March 15, is a pivotal occasion that underscores the significance of consumer rights in the global marketplace. This year, the theme chosen by Consumers International for World Consumer Rights Day 2024 is ‘Fair and responsible AI for consumers.’ The focus on AI highlights concerns such as privacy violations, misinformation, and discriminatory practices, emphasizing the need for consumer protection in an increasingly AI-driven world.
History and Significance
The roots of World Consumer Rights Day trace back to President John F. Kennedy’s address to the US Congress on March 15, 1962, marking the first acknowledgment of consumer rights by a world leader. Since its inception in 1983, the United Nations has recognized and endorsed this day globally. It serves as a platform to raise awareness about consumer rights, empowering individuals to protect themselves from exploitation and unfair practices.
Basic Consumer Rights
Consumers have fundamental rights that safeguard them in the marketplace. These include the right to safety, consumer education, information, choice, being heard, and seeking redressal. These rights ensure that consumers are protected from hazardous products, have access to relevant information, can voice concerns, and seek compensation if their rights are violated.
In conclusion, World Consumer Rights Day 2024 is a call to action for fair and responsible AI, emphasizing the importance of consumer protection, empowerment, and accountability in the digital age. It serves as a reminder of the critical role consumer rights play in ensuring a fair and ethical marketplace for all.
