By Chioma Obinagwam
The Chief Executive Officer (CEO), of the Nigerian Communications Commission (NCC), Dr. Aminu Maida, has signed a great agreement with the Swedish government to improve consumers’ experience.
Confiance News gathered from the official X handle of NCC, on Friday.
The post read:
“Last week, Dr. Aminu Maida, EVC/CEO of the Nigerian Communications Commission (NCC), alongside the Swedish Ambassador to Nigeria, Annika Hahn-Englund, signed a grant agreement with SWEDFUND to fund Crowdsourcing Quality of Experience Project.
“This initiative will leverage real-time data to provide insights on quality of experience and network performance from the consumers’ perspective. This will help inform regulatory decisions and guide the expansion of connectivity in underserved areas across Nigeria.
“It will empower the NCC to monitor network performance in real-time, identifying and addressing issues such as dropped calls, slow internet speeds, and weak coverage.
“With such valuable data, the NCC will hold telecom providers more accountable, ensuring better service delivery for consumers.
Confiance News further learnt that it is a significant step toward enhancing connectivity in Nigeria and has the potential to set a benchmark across Africa.
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